News Release
Contact
(603) 485-3806
Jennifer Lane, Chief Communications Officer
(603) 271-6495
NH Turnpike Alerts Customers of Smishing Scam
Smishing Texts being sent to NH Residents.
The New Hampshire Department of Transportation (NHDOT) was advised of a smishing scam that is targeting New Hampshire residents with text messages requesting individuals to click on a link to settle outstanding toll amounts. NH E-ZPass will never send text messages requesting payment for tolls with late fees.
The texts appear to be from “NH- Pass” and center around urgent requests with your account that would result in a late fee if the balance does not get settled. DO NOT click on the link, it is not a legitimate website. Similar scams have been reported by toll agencies across the country over the past several months.
Customers who receive an unsolicited text, email, or similar message suggesting it is from the NH Turnpike or another toll agency should not click on the link. E-ZPass account holders can use approved safe methods to check their accounts such as the official NH Turnpike E-ZPass website or the NH E-ZPass app available from the Apple App Store, or Google Play store.
Those who receive a fraudulent text can file a complaint with the FBI’s Internet Crime Complaint Center at www.ic3.gov. That is a site dedicated to sharing information on Internet crimes across law enforcement agencies. Recipients can also forward the suspicious message to 7726 (SPAM) to alert their mobile provider.